Privacy Policy

Updated: March 28, 2025

Introduction

Welcome to the Hawasala APP (hereinafter referred to as "we" or "Hawasala"). This privacy policy describes how we collect, use, store, and protect your personal information, as well as your rights and choices regarding your personal information. Hawasala provides services such as short videos, matching, and chat, and we are committed to protecting your privacy and personal information security.

Please note that Hawasala services are strictly intended for users who are 18 years of age or older. If you are under 18 years old, you are not permitted to use Hawasala services.

Information We Collect

To provide Hawasala services and improve user experience, we may collect the following types of information:

1. Registration information: username, age, avatar, self-introduction, registration password, etc.
2. User-generated content (UGC): Short videos, images, comments, messages, and other content you upload and share on Hawasala.
3. Usage data: Your browsing history, search records, viewing duration, interaction data, etc. on Hawasala.
4. Device information: Device model, operating system, browser type, IP address, device information, etc.
5. Chat content: The content of messages you send and receive on Hawasala.

Third-Party Services and Data Collection

To provide enhanced functionality and services, we integrate various third-party SDKs. Here's what these services do and what information they collect:

1. Agora SDK (Real-time Audio/Video)

• Purpose: Enables real-time voice and video communication features
• Data Collected:
  • Audio and video streams (processed in real-time, not stored)
  • Device information (model, OS version)
  • Network metrics (connection quality, latency)
  • IP address and connection logs
• Privacy Policy: https://www.agora.io/en/privacy-policy/

2. Google Services

• Purpose: Core Android functionality, updates, and authentication
• Data Collected:
  • Device information
  • App usage statistics
  • Crash reports
  • Authentication data
• Privacy Policy: https://policies.google.com/privacy
• Terms of Service: https://policies.google.com/terms

3. Tencent imsdk

• Purpose: Instant messaging and chat features
• Data Collected:
  • Message content
  • User online status
  • Device information
  • Network connection data
• Privacy Policy: https://www.tencentcloud.com/document/product/647/53568

4. Retrofit

• Purpose: Network request handling and API integration
• Data Collected:
  • API request and response data
  • Network connection information
  • Error logs
• Documentation: https://square.github.io/retrofit/

5. WMRouter

• Purpose: In-app navigation and routing
• Data Collected:
  • Navigation paths
  • Screen transition data
  • Route parameters
• Documentation: https://github.com/meituan/WMRouter

6. Glide

• Purpose: Image loading and caching
• Data Collected:
  • Image cache data
  • Memory usage information
  • Image loading metrics
• Documentation: https://bumptech.github.io/glide/

7. PAG

• Purpose: Animation rendering and playback
• Data Collected:
  • Animation assets
  • Performance metrics
  • Rendering data
• Documentation: https://pag.io/docs/home.html

8. Singular SDK

• Purpose: Analytics and attribution tracking
• Data Collected:
  • Device information (model, OS version)
  • App installation and event data
  • Network information
  • IP address
  • Usage statistics
• Privacy Policy: https://www.singular.net/privacy-policy/

9. Facebook Login

• Purpose: Social authentication and profile integration
• Data Collected:
  • Basic profile information
  • Email address (if permitted)
  • Friend list (if permitted)
  • Authentication data
• Privacy Policy: https://www.facebook.com/privacy/policy/
• Terms of Service: https://www.facebook.com/legal/terms

Basis for Information Collection

We collect your personal information based on the following reasons:

1. Necessary to provide you with Hawasala services, based on your consent or authorization.
2. To improve the Hawasala service experience, based on our legitimate interests.

How We Use Your Information

We use the collected information primarily for the following purposes:

1. To provide, maintain, and improve Hawasala services, including short video recommendations, user matching, and instant messaging functions.
2. To personalize your Hawasala experience and provide content and services that better match your interests.
3. To conduct data analysis to optimize our products and services.
4. To ensure account and service security, prevent fraud and improper use.
5. To comply with legal and regulatory requirements and cooperate with law enforcement investigations.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

1. With your explicit consent.
2. With our affiliated companies to provide better services.
3. With service providers to assist us in providing and improving services.
4. To comply with laws and regulations, respond to legal processes, or protect our rights.

Cross-Border Data Transfer

We may store and process your information globally. If cross-border data transfer is involved, we will ensure compliance with relevant laws and regulations and take appropriate security measures to protect your personal information.

Cookies

Cookies are dependent data that enable us to provide certain functions. This data is collected by us or our business partners to evaluate and understand the web pages you visit and how you use Likee services, to enhance your experience using Likee services. Unless we obtain your consent, we do not collect special categories of personal information about you (including details about your race or ethnicity, religious or philosophical beliefs, political opinions, trade union membership, information about your health and genetic and biometric data).

How We Transfer Your Information

To provide Hawasala services, we may transfer, store, and process your personal information globally. Wherever your information is transferred, we will take appropriate measures to protect your privacy rights:

1. We ensure that any cross-border data transfer complies with applicable data protection laws.
2. We sign data processing agreements with third parties receiving your information, requiring them to protect your personal information in accordance with standards consistent with this privacy policy.
3. For data transferred outside the EU, we use standard contractual clauses approved by the European Commission or other appropriate safeguards.
4. We use encryption technology to protect information security during data transmission.

How We Store Your Information

We take the following measures to protect your information:

1. Data encryption: We use industry-standard encryption technology to protect sensitive information in storage and transmission.
2. Access control: We implement strict access control measures to ensure that only authorized personnel can access your personal information.
3. Regular security audits: We conduct regular security audits to identify and address potential security risks.
4. Data backup: We regularly back up data to prevent accidental data loss.
5. Physical security: Our data centers employ strict physical security measures, including 24/7 monitoring and access control.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, we will securely delete or anonymize it.

How We Manage Your Information

We provide various tools and options for you to manage your information:

1. Account settings: You can view and update your personal information through the "Settings" page in the Hawasala APP.
2. Privacy settings: You can control what information is visible to other users and whether others can find you through phone numbers or other means in the privacy settings.
3. Push notifications: You can choose which types of push notifications to receive or turn off push notifications completely.
4. Location information: You can choose whether to provide location information to Hawasala and can change this option at any time in your device settings.
5. Download personal information: You can request to download a copy of your personal information on Hawasala.

Delete Account

If you wish to delete your Hawasala account, you can find and use the "Delete Account" feature in the app via the following path: [My-Settings-Account Security-Delete Account], or you can contact us via email at help@hawasala.com to submit a request. Please note that deleting your account may result in the loss of all your account data, and you will not be able to recover your account or its contents.

Your Rights

Depending on the applicable laws and regulations in your region, you may have some or all of the following rights:

1. Right of access: You have the right to access the personal information we hold about you.
2. Right to rectification: If you believe the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct this information.
3. Right to erasure: In certain circumstances, you have the right to request that we delete your personal information.
4. Right to restrict processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information.
5. Right to data portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit this information to another controller.
6. Right to object: In certain circumstances, you have the right to object to our processing of your personal information.
7. Right to withdraw consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
8. Right not to be subject to automated decision-making and profiling: In certain circumstances, you have the right not to be subject to decisions based solely on automated processing, including profiling.

To exercise these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within the timeframe specified by applicable law.

Information Retention Period

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Information Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that internet transmission is not completely secure, and we cannot guarantee the absolute security of information transmission.

Protection of Minors

Hawasala services are strictly limited to users who are 18 years of age or older. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we discover that we have collected personal information from users under 18, we will immediately delete such information from our servers. If you believe we might have any information from or about a person under 18, please contact us at help@hawasala.com.

Updates to the Privacy Policy

We may update this privacy policy from time to time. The updated policy will be published within the Hawasala APP, and the date at the top of the policy will be updated. Continued use of our services indicates your agreement to the updated privacy policy.

Contact Us

If you have any questions or comments about this privacy policy, please contact us at:

Email: help@hawasala.com

If you are not satisfied with our response, you have the right to complain to the relevant data protection supervisory authority.

Thank you for using the Hawasala APP!